Retail

Retail

Retail is the largest employer in the UK’s private sector, with nearly 5 million people working across retail and wholesale. The industry is undergoing a profound transformation, with changing consumer habits, the rise of digital shopping, and an evolving workforce landscape. Today’s retailers face new challenges and opportunities as they navigate this fast-paced environment. Meeting these demands requires a flexible, skilled workforce and a strategic approach to talent management that allows retailers to adapt and thrive. Our workforce solutions help you build teams skilled in customer service, digital transformation, and resilient supply chains, positioning you to excel in today’s competitive market.

Challenges we can help you with

1Adapting to Digital and E-commerce Expansion
As shoppers move online, there’s an increased demand for digital and e-commerce skills. Retailers need talent who can enhance the online shopping experience, drive digital engagement, and manage data effectively.
2Balancing Cost Efficiency with Customer Satisfaction
Retailers are under pressure to reduce costs while maintaining high levels of customer satisfaction. Finding talent with expertise in cost-efficient operations, from supply chain management to in-store experience, is essential.
3Responding to Seasonal and Fluctuating Workforce Demands
Retail often sees fluctuating demand, especially around peak seasons. Companies need a flexible workforce that can scale up for busy periods and adjust to quieter times, ensuring they have the right people in place to meet customer needs.
4Building a Resilient Supply Chain Workforce
Supply chains are the backbone of retail, and maintaining resilience is key. Retailers need skilled workers in logistics and supply chain roles to ensure smooth operations and quick responses to disruptions.
5Meeting Health, Safety, and Compliance Standards
With health and safety now a top priority, especially in food and grocery retail, companies need a workforce that understands and adheres to stringent safety and regulatory standards.
6Reducing Time to Hire for Hard-to-Fill Roles
Key roles in digital, logistics, and in-store management are challenging to fill, yet essential for smooth operations. Minimising time to hire for these roles is critical to keeping pace with the retail sector’s fast-moving environment.
7Upskilling for the New Age of Retail
As retail increasingly relies on digital tools, from POS systems to data analytics, upskilling the workforce in tech skills is essential for future-ready operations.
8Building a Diverse and Inclusive Workforce
Diversity and inclusion are crucial for connecting with your customers and driving innovation. We help you source talent from underrepresented groups and support diversity initiatives that align with your brand values, strengthening customer relationships and building trust.
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Why Choose us?

Here’s why we’re the trusted partner for workforce solutions in the retail sector:

Extensive Experience in Retail Workforce Solutions
Extensive Experience in Retail Workforce Solutions
With years of experience in retail talent management, we understand the unique demands of the industry and have a proven track record in supporting retailers to build agile, skilled teams who are skilled in lean operations and process optimization to meet budget constraints while enhancing customer experience.
More Than Recruitment – We Get Work Done
More Than Recruitment – We Get Work Done
We offer a full suite of workforce solutions beyond recruitment, including talent sourcing, training, and project-based support to ensure your operations run smoothly and efficiently.
Proven Track Record in Retail
Proven Track Record in Retail
Our clients trust us to deliver essential roles, reduce time to hire, and improve retention. Our award-winning work has been recognised by industry leaders, including APSCo, TIARA, NORAs, and Recruiter.
High Client Satisfaction
High Client Satisfaction
With an NPS score of 63 - well above the industry average - our clients consistently value our commitment to delivering tailored, high-quality workforce solutions.
Customised Solutions to Fit Your Business Needs
Customised Solutions to Fit Your Business Needs
We work as an extension of your team, developing bespoke workforce solutions that align with your goals, whether you need seasonal staffing, digital expertise, or in-store support.
Committed to Sustainability and Diversity
Committed to Sustainability and Diversity
We integrate sustainability, diversity, and ethical hiring practices into everything we do. Our workforce solutions support your ESG targets and contribute to a greener, more inclusive future in retail.
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Who we work with

Testimonials

What our customers say about us

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What's on our mind?

Insights and tips on some of your most burning questions

NEWS
The passing of Themis Saoulli, Rullion Founder and former Chairman

The passing of Themis Saoulli, Rullion Founder and former Chairman

Themis Saoulli, Rullion Founder and former Chairman Born: November 16, 1941 in Cairo, Egypt Died: May 2, 2024 in Nicosia, Cyprus age 82 It is with deep sadness that we announce the passing of our beloved founder and former Chairman, Themis Saoulli. Themis died at his home in Nicosia, Cyprus on Thursday 2nd May 2024. He was surrounded by close family. An entrepreneur and a visionary, Themis founded Rullion, in 1978 with his wife, Jean. At the time the couple were in Libya and Themis saw an opportunity to supply engineering staff to American and British companies out there. Over the next four decades, under Themis’ leadership, what started out as a company with just three employees, Rullion grew exponentially into the UK’s 16th largest recruitment company, with a turnover of just under half a billion pounds, and an organisation known for its specialisms within the engineering and technology sectors. Described as “a force of nature and a true gentleman”, Themis was an inspiration to the many people who worked closely with him. He was a larger-than-life personality, with a kind and generous nature, and had the uncanny propensity to inspire, terrify and make people laugh, all in equal measure, and often in the space of the same meeting! But as Themis always said of himself, his bark was worse than his bite. Born to Greek parents in Cairo, Egypt, Themis’ ethos was to create an organisation that builds and nurtures relationships, by putting people first, and today Rullion works with some of the biggest household names in the UK across multiple industries and disciplines, including nuclear, utilities, retail, rail, and non-banking financial services to construction and infrastructure, IT/technology, professional services and renewables. Themis is survived by his wife, three children and four grandchildren

By Rullion on 14 January 2025

NEWS
Pioneering Talent Solutions for America’s Energy Future

Pioneering Talent Solutions for America’s Energy Future

This quest for not just any talent, but pioneers, problem-solvers, and game-changers, is where Rullion steps in, marking its expansion into the U.S. market with a promise to revolutionize the recruitment landscape. With over 45 years of recruitment expertise and a robust understanding of the unique challenges faced by industries that form the backbone of national infrastructure, Rullion offers a beacon of hope for businesses navigating the complex terrain of talent acquisition. Our approach, honed through decades of experience, is anything but generic. We recognize that the intricate nature of projects in sectors such as nuclear engineering, cybersecurity, and project management demands a nuanced understanding of the talent landscape, one that aligns with the specific skills and cultural dynamics of your organization. Rullion stands out not just for its ability to connect businesses with the right talent, but for its commitment to crafting futures. With a deep candidate pool, meticulously curated through rigorous assessment and screening processes, we ensure that our candidates are not merely skilled, but are also primed and ready to deliver from day one. Our dedication is mirrored in our Net Promoter Score, which shines brightly above industry standards, reflecting our unwavering focus on customer satisfaction and quality service. Our journey into the U.S. market is propelled by a sterling track record, including a database of over 318,000 professionals, more than 2,000 contingent workers actively engaged in the nuclear field, and operational reach across every licensed nuclear site in the UK. This wealth of experience and resources positions Rullion as a powerhouse ready to help American businesses secure the competitive advantage of a skilled, equipped, and innovative workforce. Beyond talent placement, Rullion is about building legacies. Through targeted training and development programs, and our Statement of Work solutions that provide on-demand teams, we don’t just close the skills gap—we nurture a workforce capable of steering your business into new realms of innovation and success. In partnering with Rullion, you’re choosing more than a recruitment service; you’re embracing a future where your workforce is not just prepared but is a step ahead, ready to meet the demands of today and the innovations of tomorrow. This is a call to move beyond the challenge of finding talent. With Rullion, secure the future of your business with precision, expertise, and a dedication to excellence that elevates America’s critical sectors. Why wait for talent when you can secure it today? Connect with Rullion and experience recruitment that’s engineered for your success. Together, let’s make great work happen and illuminate the future of energy and innovation in America.

By Rullion on 14 January 2025

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