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Candidates are behaviourally matched to your company before training begins, ensuring a perfect fit for your culture and values.

You'll have a team of experts focused on understanding your specific requirements and delivering tailored solutions.

Tap into a broader range of candidates, whether you need general hires or highly specialised talent.

 Our network of candidates across multiple industries ensures we can connect you with top talent.

Gain access to a broader range of candidates, whether you’re hiring high-volume or specialized roles.

Grow client relationships, exceed delivery goals, and ensure Rullion remains the preferred partner.

Become a Business Leader. Lead business direction as an expert in recruitment, finance, marketing, or IT.

A structured, milestone-based contract ensures you know exactly what work will be delivered, by when, and at what cost.

Embedded recruiters present as part of your organisation, delivering a consistent candidate experience.

Stay compliant with our tailored workflows that meet the exact legal and industry requirements your organisation needs.

All workers are screened and compliant with legal requirements such as IR35 and AWR, reducing your risk.

Grow client base, understand recruitment needs, build relationships, and source candidates.

We’ll help you find where your hiring process is costing you too much and show you how to save.

Contractors or temporary workers can be more affordable than permanent hires, especially for short-term needs.

Pay per day, week, or month—rather than per placement—making it easy to manage recruitment budgets.

Access ready-made networks of pre-screened candidates, ensuring faster hires and better talent matches.

Each training pathway is designed for your business needs, ensuring candidates gain the skills they need to succeed from day one.

Use our advanced tech and reporting tools to make data-driven hiring decisions and improve outcomes.

Every candidate is supported by a dedicated consultant who guides them through the screening process, ensuring everything runs smoothly.

From writing job descriptions to handling offer negotiations, we take care of the entire process.

Benefit from expert advice and systems designed to ensure legal and regulatory compliance, reducing risk.

Recruitment experts who follow your processes, ensuring consistency and alignment with your organisation’s goals.

Our process has reduced screening times from over 8 weeks to just 8 days, helping you avoid project delays.

With access to established talent pools, permanent recruitment speeds up the process, reducing time-to-hire.

We shorten time-to-hire and help you avoid project delays by filling roles quickly.

Our Finance team includes Financial Controllers, Accountants, Risk Analysts, and more. 

Embedded Resource can be deployed for short or long-term assignments and scaled to meet changing needs.

Only use the services you need, when you need them, without the long-term obligation of a full RPO.

From drafting the SoW to overseeing delivery, our project managers ensure everything runs smoothly.

Our extensive database of skilled professionals ensures you can fill temporary or contract roles quickly.

 Pre-screening and expert selection techniques ensure you only interview the best-fit candidates.

Candidates trained through TTD are more likely to stay, reducing turnover and improving overall workforce stability.

Rullion's expanding Marketing team focuses on exciting projects. We have specialists in Social Media, Digital, Content, Events, and Campaigns.

We take care of managing the service provider, so you can focus on the bigger picture.

HR specialists, Learning &amp; Development, and Talent Acquisition experts. They support colleagues and drive Rullion’s performance.

Inspire, motivate, and lead teams. Great communication skills and passion for team success are key.

We carefully assess every candidate using psychometric testing to ensure they align with your company’s behavioural and performance expectations.

An experienced hiring team is ready to start when you need them, without the lengthy onboarding.

Our project management tools give you live updates and a full audit trail of progress and any changes to the scope.

Access live data and powerful dashboards to monitor every step of the screening process, with proactive updates to keep things moving

Get help forecasting and managing contingent workforce needs to avoid disruptions and ensure smooth operations.

Support team, manage recruitment, map candidate market, generate leads, build talent pool.

The training pathways are carefully designed to turn candidates into colleagues, the aim is to train for employment, should you wish to retain a trained colleague after their deployment you can do so

 Our sliding scale rebate guarantees your investment is protected if candidates don’t work out during the initial stages.

Whether you’re dealing with fluctuating hiring volumes or specific compliance needs, our solution scales with you, providing peace of mind without the hassle.

Our embedded recruiters work with your current recruitment technology and systems, ensuring minimal disruption.

We integrate equity, diversity, inclusion, and sustainability into every step of your recruitment process, helping you meet your long-term ESG goals.

Bespoke strategies ensure you attract the right talent for each role, delivered by our award-winning team.

Our RPO adjusts to fit your needs, with both proven solutions and customised strategies to match your company’s culture.

Know exactly where your money is going with clear, consolidated invoicing and cost transparency across all suppliers.

Advanced technology streamlines your recruitment, tracking, and invoicing processes, giving you real-time data at your fingertips.

We handle worker pay and provide ongoing support to ensure satisfaction throughout their contract.

Stay informed with regular check-ins, ensuring transparency and alignment throughout the recruitment process.

From analysis of your current demand through to determining the long-term future needs of your workforce, we'll ensure you have the talent to drive business success

A Match to Train approach

A dedicated account team

Access to a wide talent pool

Access to specialist talent

Access to top talent

Account Management

Business Leader

Clearly defined outcomes

Complete alignment with your brand and culture

Compliance made easy

Compliance management

Consultant

Cost savings

Cost-effective solution

Cost-efficient pricing

Curated talent pools

Customised training programmes

Data and insights

Dedicated vetting consultants

End-to-end recruitment support

Enhanced compliance

Experienced recruiters embedded within your team

Faster screening times

Faster time-to-hire:

Faster, more efficient hiring

Finance

Flexibility to scale up or down

Flexible, short-term commitment

Full project management support

Immediate access to talent

Improved quality of hire

Long-term retention

Marketing

No day-to-day management required

People

People Leader

Pre-screened, high-potential candidates

Rapid deployment of an expert team

Real-time project tracking

Real-time tracking

Resource planning support

Resourcer

Retain critical skills

Risk-free hiring

Scalable solutions

Seamless integration with your existing tools

Sustainable Talent Solutions

Tailored recruitment marketing campaigns

Tailored, scalable solutions

Transparent cost management

Vendor Management System (VMS)

Weekly payroll and candidate support:

Weekly progress updates

Workforce planning and strategy

We are dedicated to being a Net Zero company by 2050. Our practices include a remote-first approach minimizes daily commuting, non-essential business travel and minimizing our environmental impact.

Digital hub provides sustainability resources and support.
Virtual onboarding and check-ins reduce travel needs while maintaining engagement.
Health and wellbeing support ensures remote workers feel connected

To further strengthen our approach, Rullion partners with several leading inclusive organisations, including: Bridge of Hope, Shaw Trust, Back to Work Group, Ambitious about Autism.&nbsp;
&nbsp;

Employee Assistance Programme (EAP): Through Help@Hand, employees have 24/7 access to professional support for mental, financial, legal, and family concerns.
Mental health initiatives: Rullion employs Mental Health First Aiders and regularly hosts mindfulness and check-in sessions to support employee well-being.

Rullion is proud to be a Disability Confident Level 2 Employer, reflecting our commitment to creating an inclusive environment that supports individuals with disabilities and ensures equitable access to opportunities. This evolving strategy reflects Rullion&rsquo;s commitment to embedding inclusivity into its operations, fostering meaningful change, and driving measurable progress both internally and for our clients.

All employees receive training in the use of inclusive language and gender decoders when crafting job adverts, ensuring wider appeal to diverse candidate groups. We proactively offer reasonable adjustments at the pre-screening and interview stages, ensuring candidates with diverse needs remain engaged and supported throughout the hiring process. Continued the use of blind recruitment methods and diverse interview panels to eliminate unconscious bias in the hiring process.

We work in partnership with local schools to conduct CV writing workshops, interview preparation workshops and other associated activities. We&rsquo;ve recently done this with Co-op Academies and Young HPC.
Over the past two years, Rullion employees have donated food and essential supplies to local food banks as part of our partnership with the Trussell Trust, supporting vulnerable individuals and families.

Company Sustainability Initiatives

Candidate Worker Initiatives

<h2>Use strategic partnerships to drive inclusion</h2>

Employee well-being and mental health support

Disability Confident Level 2 Employer

Inclusive recruitment practices

Community engagement and volunteering

Get to know our Energy Team

Exec Team

Explore our roles

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Get to know our Fusion Team

Get to know our Interiors Team

Get to know our Mechanical &amp; Electrical Team

Get to know our Nuclear Team

Get to know our Renewables Team

Get to know our Retail Team

Get to know our Tech Team

Get to know our Transport / Rail Team

Get to know our Utilities Team

How we demonstrate our care for people and the world

We partnered with one of the largest rail operators in the UK, who provide trains for a third of all daily rail journeys in the UK. Our partner operates across 20 sites in the UK and Ireland and employ more than 2,500 people.

Need help getting work done? Whether you're looking to find or train new talent or need help managing your workforce needs or project delivery, we're here to help.

Are you looking for your next job or a Right to Work check? Get in touch. 

<a href="mailto:coop@rullion.co.uk">coop@rullion.co.uk</a>

<a href="mailto:payquery@rullion.co.uk">payquery@rullion.co.uk</a>

<a href="mailto:rsl.support@rullion.co.uk">rsl.support@rullion.co.uk</a>

Mainline Number

Email

Pay Queries

MyRecruiter

Co-op Temporary Workers

Co-op Members save more and help support their communities

Congratulations on securing your temporary role with Co-op Group via Rullion!&nbsp;This page will provide you with all the information you need to ensure a smooth transition into your temporary assignment and beyond.
 
 Your Recruitment Business Partner will be on hand to support your onboarding and assist with any queries you may have or support you need for the duration of your temporary assignment.&nbsp;
 
 It's great to have you here!

Welcome Aboard!

"At Rullion I want us to always strive to create an environment where we all feel safe being ourselves.&nbsp; Where freedom of expression and belief is protected by all of us.&nbsp; Where we tolerate views and opinions that may differ from our own.&nbsp; Where we can be wrong, make mistakes, learn and grow without judgement.&nbsp; I want Rullion to be a place that seeks to foster kindness, compassion and love.&nbsp; We have all started our journey from different vantage points, but we are all on this journey together."

Our Values

Here to help

Your Resources

Our Employee of the Month program celebrates the outstanding contributions of our temporary workers who exemplify the Co-op's core values of self- help, self-responsibility, democracy, equality, equity, and solidarity. At the beginning of each month, managers nominate a worker from the previous month who best embodies these values. The winner receives a special visit from our team at their worksite to congratulate them in person and deliver their prize! This initiative not only recognises exceptional performance but also reinforces the values that are at the heart of the Co-op's mission.

Our Rullion Team Member of the Month is...

Co-op Values

Are you looking for your next job? We can help find opportunities that match your skills, ambitions, and potential. Alternatively, you can contact us for a Right to Work check or another query. 

Head Office

Contact Us

<h3>Need help getting work done?</h3><h3>We'd love to talk to you.</h3>

Office Locations

Office Locations

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Cookies cannot harm your computer: they are one of the simplest (and oldest) web technologies, used by millions of websites.
&nbsp;
<h4>How we use cookies</h4>
Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
At Rullion we use cookies to remember when you've visited our site before and to gather analytical information on how you use our website - such as which pages you visit. We use this information to help us learn about our users and improve both our website and services.
You can choose to accept or decline cookies (except Strictly Necessary&nbsp;cookies which are required for our website to function.)&nbsp;
On your first visit to our site we will request your consent to load cookies that we use.&nbsp; Cookies are categorised so you can specifically opt in or out of different types. By default we only load Strictly Necessary cookies initially.
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To find out more about cookies, visit <a href="http://www.aboutcookies.org/">www.aboutcookies.org</a> or <a href="http://www.allaboutcookies.org/">www.allaboutcookies.org</a>.
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<h4>Cookie expiration</h4>
Cookies will be automatically removed from your computer when they reach their 'expiration date'. When a cookie is set, it is given an expiration date - this is the date that your browser will automatically remove it from your computer.
When you revisit a website, the expiration date can be updated to maintain the cookie.
Cookies can also be set to be deleted when you end your 'session' by leaving the website. With some browsers, these cookies will be removed when you restart your browser (close and open it again) or the next time you restart your computer.
You can manually delete any existing cookies stored on your computer - please refer to the help documentation for your browser of choice for more information on deleting, enabling and disabling cookies.
<h3>&nbsp;</h3>
<h4>Other tracking technology that we use</h4>
We do not currently use any other tracking technology on our website apart from cookies, such as flash cookies, local storage or image-loading based tracking.

Cookies

Cookies

Unlock your full potential with us

Who is it for?

You know you need Embedded Resource if:

You need a Embedded Resource if

Experts in Critical Infrastructure, with tips and tricks on how to maximize transferrable skills and open up the talent pool.

Why choose us?

Challenges we can help you with

Why Choose us?

Here&rsquo;s why we&rsquo;re the leading provider of energy sector workforce solutions:

Why Choose us?

We believe happy people = happy customers. Here are some of the things that makes us happy (and hope will make YOU happy too).

With over 40 years of experience, Rullion is the leading workforce solutions partner to the nuclear industry in the UK. We have unlocked the potential of people and processes across the civil nuclear sector. Here&rsquo;s why we&rsquo;re the right partner for your nuclear recruitment needs:

Why Choose UKAEA?

Our latest success stories

Whats on our mind

Our latest success stories

What they said about us

What they said about us

Why Choose Rullion?

Why Choose UKAEA?

Locations

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Provide your details and we can discuss your needs.&nbsp;

Complete our form for a callback and we will get you an answer, fast.

Have a workforce&nbsp;issue that is keeping&nbsp;you up at night?

Protect your business and secure top talent with flexible, compliant background screening solutions.

Leading 68 client NPS score vs an industry average of 29.

Annual turnover of over £300 million reached through continuous organic growth since 1978.

Experts in critical International infrastructure: transport, nuclear; energy, renewables, retail and utilities.

Employ over 200 people and manage over 5,000 contractors on active assignment.

17 different modular solutions under one roof to address every need and help you get work done.

One of the largest talent and workforce solutions providers.

Happy Customers

Organic Growth

Experts in Global Infrastructure

A Strong Workforce

Under One Roof

Leading the Way

Get to know us

We are the largest workforce solutions provider in critical infrastructure in the UK, rapidly expanding across the globe. We pride ourselves on being good eggs, believing that true success in business is measured in more than just profit. We unlock the potential of our clients by helping them to get work done—whether it’s by finding and training new talent, delivering end-to-end projects with on-demand teams, or managing outsourced recruitment processes like RPO, MSP, screening, or early careers. We do it all with a spring in our step, knowing that happy employees are key to happy customers.

Our Culture

What makes us different?

Trusted by some of the world's leading brands

Whether it&rsquo;s finding or training new talent, delivering end-to-end projects with on-demand teams, or managing your outsourced recruitment processes, we&rsquo;re here to help you get work done and build a diverse, future-proof workforce.

We create workforce solutions for critical infrastructure companies.

We are happiest when our customers are happy.

What our customers say about us

What our customers say about us

The best kind of compliment you can give us is a good NPS score.

We do this for our clients in 4 ways

We're here to help you get work done.

How can we help you?

We're here to help you get work done

Unlock your full potential.

Can’t see what you are looking for?

We have dedicated teams of specialist recruiters who are embedded within these sectors, helping find and place top talent in the industry.

Download our whitepaper

Read our latests insights and tips for your burning questions about the Nuclear sector and workforce solutions.

Industries

Over our 40 year history in the recruitment industry, we&rsquo;ve gained invaluable knowledge, experience and a sterling reputation across our core sectors of Technology, Infrastructure, Nuclear, Petrochemical &amp; Process, and the Construction Environment. We have dedicated teams of specialist recruiters who are embedded within these sectors, helping find and place top talent in the industry. Whether you&rsquo;re looking for an Environmental Consultant to help you on a short term project, or you need a Business Intelligence Developer to help you achieve your business goals, we can help you.

Want to learn more?

We believe in the power of potential. We don&rsquo;t just recruit for skills&mdash;we recruit for attitude first and foremost. There&rsquo;s no single route to success; there are many, and we&rsquo;re here to help you find yours. Born in North Africa in 1978, we&rsquo;ve kept that bit of sunshine and warmth with us, even though we&rsquo;re now headquartered in the drizzle of the British Isles. With an international outlook as part of our DNA, our sunny disposition drives our success and commitment to sustainable practices. Discover the people who make Rullion great, and let us help unlock potential for your business.

We partnered with one of the largest providers of water and water waste services in the UK, who provide services to around seven million people and 200,000 businesses across North West England.&nbsp;

Insights

Stay informed with the latest insights on workforce solutions, industry trends, and best practices. From expert analysis to real-world case studies, explore how organisations in critical infrastructure sectors are tackling talent challenges and driving success. Discover the strategies that help businesses get work done - efficiently, compliantly, and with the right people in place.

What's on our mind?

Insights and tips on some of your most&nbsp;burning questions

Register your CV with us

Downdload our full case study

Large UK Rail Operator

Here&rsquo;s why we&rsquo;re the trusted partner for workforce solutions in the Interiors sector:

Search our latest jobs

We have dedicated teams of specialist recruiters who are embedded within these sectors, helping find and place top talent in the industry.

Download our whitepaper

Job Seekers

Over our 40 year history in the recruitment industry, we’ve gained invaluable knowledge, experience and a sterling reputation across our core sectors of Technology, Infrastructure, Nuclear, Petrochemical &amp; Process, and the Construction Environment.
 
 We have dedicated teams of specialist recruiters who are embedded within these sectors, helping find and place top talent in the industry. Whether you’re looking for an Environmental Consultant to help you on a short term project, or you need a Business Intelligence Developer to help you achieve your business goals, we can help you.

Want to learn more?

Job Search

As one of the largest recruitment companies in the UK, with offices located throughout, we are able to combine a wealth of industry experience with in-depth local knowledge. Whether you need to find a candidate, help with your recruitment needs, or an outsourced solution tailored to your business, we will make sure you reach your goals.

Unlock your potential

We're evolving as an organisation and are always on the lookout for talented individuals to join our journey.

Join Us

We are obliged to give you information about the different payment arrangements available to you whilst you undertake a temporary or contract role through Rullion, detailing how your take home pay is calculated through each one. Please find below worked examples of each arrangement.
If you would like further explanation on the detail provided, please contact your Consultant.
<h3>PAYE</h3>
The following document provides an example of your pay and deductions should you elect to be paid via Rullion on a PAYE basis.
<a title="Key Information Document for PAYE" href="https://cdn.sourceflow.co.uk/52rqh27kfatyurmq1m2e30h1ywvk">Key Information Document for PAYE</a>
The following terms of engagement will apply if you are engaged as a PAYE temporary worker.
<a title="Terms of Engagement for PAYE" href="https://cdn.sourceflow.co.uk/d6jn1fbyebyf0uasroxzgnozvnik">Terms of Engagement for PAYE</a>
<h3> Umbrella company Worker</h3>
The following documents provide examples of your pay and deductions if you supply your services through one of the umbrella companies we work with. The listed umbrella companies, who are all FSCA accredited and have been assessed as compliant by Rullion.
Key Information Document for Umbrella Sapphire
Key Information Document for Umbrella Paystream
Key Information Document for Umbrella Advance
We may agree to engage with another umbrella company of your choosing. However, they must be FCSA accredited and will be asked to complete our assessment and compliance checks.
<h3>LTD Company Contractor</h3>
The following document provides an example of your remittance if you supply your services through your own Personal Services Company.
Key Information Document for LTD CO (if the client assesses the working practices in an assignment to be outside IR35)
Key Information Document for LTD CO DEEMED EMPLOYMENT/OFF PAYROLL inside IR35 (via Sapphire Umbrella company)
<h3>CIS Scheme Contractor</h3>
The following documents provide examples of your pay and deductions if you supply your services through one of our CIS Preferred Supplier Umbrella Companies. The listed umbrella companies have been assessed as complaint by Rullion.
Key Information Document for The Guild
Key Information Document for Sapphire

Key Information Documents (KID)

You know you need Managed Service Programme (MSP) if:

You need an MSP if

Experts in Critical Infrastructure, with tips and tricks on how to maximise transferrable skills and open up the talent pool.

Here&rsquo;s why we&rsquo;re the trusted partner for workforce solutions in the M&amp;E sector:

<h4>Modern Slavery Act</h4>
The Rullion Group (Rullion) requires the highest standard of business conduct in its relationships with its customers, suppliers, and others and strives to conduct its business in accordance with the highest standards of business ethics. According to research an estimated 21 million people worldwide, including children, are victims of forced labour. Everyone has a responsibility to work towards ending these conditions. Rullion is committed to conducting its business in a manner that ensures the absence of slavery and human trafficking in its supply chain. In addition to Rullion&rsquo;s commitment described above, the Modern Slavery Act 2015 requires companies who transact business in the United Kingdom to disclose their efforts to eradicate slavery, servitude and forced or compulsory labour (&ldquo;Slavery&rdquo;) as well as human trafficking from their supply chains and in their own businesses. .
<h4>Rullion&rsquo;s Structure</h4>
The Rullion Group comprises of Rullion Ltd and all subsidiary and associated companies:
<ul>
<li>Rullion Build Ltd</li>
<li>Rullion Engineering Ltd</li>
<li>Rullion IT Plus Ltd</li>
<li>Rullion Resource Ltd</li>
<li>Rullion Solutions Ltd</li>
</ul>
Registered in the UK, Rullion Limited was established in 1978 by Themis Saoulli. Over the last 40 years the company has grown rapidly to become one of the largest recruitment groups in the UK, covering a comprehensive range of skills and disciplines.
Rullion&rsquo;s business is focused on serving three core client markets:
<ul>
<li>Managed Solutions: providing outsourced recruitment solutions (RPO, MSP, MV and NV) to a range of clients.</li>
<li>Staffing Solutions: working with clients to augment their talent requirements through the provision of flexible resource for specific projects and permanent recruitment solutions to identify and engage with hard to find candidates. Core markets served are Utilities, IT, Nuclear, Rail, Retail, Construction, Engineering and Financial Services.&nbsp;</li>
<li>Talent Solutions: supporting clients to enhance their in-house talent acquisition, assessment and on-boarding capabilities through a range of bespoke products and consultancy services.</li>
</ul>
Currently the business as a whole manages over &pound;300 million of recruitment spend annually on behalf of our clients, and fills over circa 5,000 permanent, contract and temporary requirements each year.
<h4>Rullion's Policies in Relation to Slavery and Human Trafficking</h4>
Rullion expects and requires that each of its suppliers ("suppliers") conducts business in a lawful and ethical manner including business practices that prevent or eliminate slavery and human trafficking in its supply chain.
As part of our commitment to combating modern slavery, we have the following policies within our organisation:
<ul>
<li>Ethical Business Policy</li>
<li>Anti-Bribery Policy</li>
<li>Whistleblowing Policy</li>
<li>Dignity at Work Policy</li>
<li>Equal Opportunities Policy</li>
<li>Preventing Illegal Working in the UK</li>
</ul>
Our policies have been developed and adopted by Rullion to ensure that we conduct all business in an honest and ethical manner.
<h4>Due Diligence: Assessing &amp; Managing Risk</h4>
While the large majority of Rullion&rsquo;s supply chain is at low risk of slavery and human trafficking taking place, Rullion nevertheless takes steps to assess and manage any risk. For example, Rullion identifies and utilises suppliers who share Rullion's commitment to ensure the absence of slavery and human trafficking in its supply chain. While compliance is self-certifying, Rullion reserves the right for itself or through third party auditors, to conduct, or have conducted on its behalf, unannounced or announced audits of business practices to monitor suppliers' commitments.
Rullion ensures strict compliance checks are carried for all candidates it supplies. We verify the identity of each worker and their right to work before supply commences.
<h4>Training &amp; Accountability</h4>
Rullion is committed to implementing and maintaining ongoing training of its employees and management on slavery and human trafficking to ensure the Rullion workforce is able to identify signs of modern slavery and understands how to act if they do so. Rullion is also committed to mitigating these risks in its supply chains. Rullion also maintains internal accountability standards and procedures for employees or contractors failing to meet company standards regarding slavery and trafficking.
 Our policies are regularly reviewed and communicated to staff through training and briefings to ensure our employees understand how to comply with all laws and to act in accordance with regulations as well as with integrity and honesty.
<h4>Our Supply Chains</h4>
Our supply chains primarily include sourcing candidates for clients. This may involve the introduction by external agencies to Rullion of candidates for onward supply to our clients. We expect the highest ethical and compliance standards from our suppliers and potential suppliers and adherence to our Modern Slavery Statement and terms of business. We also expect our suppliers to promote similar standards in their own supply chain. If we identify parts of our supply chain, where there is a risk of slavery and human trafficking, we will take the necessary steps to mitigate the risk.
By accepting purchase orders from Rullion, each supplier agrees to be bound by our policies. Among other assurances, this requires suppliers to certify that materials incorporated into the product comply with the laws regarding slavery and human trafficking of the country or countries in which they are doing business. Other requirements include complying with environmental laws and regulations and applicable anti-bribery laws.
We work to exacting professional and ethical standards, whilst providing a highly responsive and personable service with a commitment to openness and integrity with clients and candidates alike. Rullion observes the highest principles of ethics, equality, professional conduct and fair practice in all its dealings.
<h4>Next Steps</h4>
We are committed to building on what we do, each year, to prevent modern slavery and human trafficking. Following a review of the effectiveness of the actions we have implemented, we have taken the following actions:
<ul>
<li>Expanded the information and training we provide to our employees</li>
<li>As part of our continual improvement programme, reviewed our strategy in relation to our bids and tenders process to ensure we are dealing with ethically responsible clients</li>
</ul>
This statement is made pursuant to section 54 (1) of the Modern Slavery Act 2015 and constitutes Rullion&rsquo;s Modern Slavery Statement in respect of its 2022 financial year (1st January 2022 to 31st December 2022). It has been approved by the Board of Directors and is signed by Robert Scott, Group Vice-Chairman.
Signed:
<img src="https://cdn.sourceflow.co.uk/ytjqh6ctxm5o8fpnjd13f8s00cik" alt="" width="192" height="63">
<div class="cms-content header-content">
Name: Robert Scott
Dated: 12th January 2023
</div>

Modern Slavery Act Statement 2023

<h4 class="p1">Modern Slavery Act</h4>
The Rullion Group (Rullion) requires the highest standard of business conduct in its relationships with its customers, suppliers, and others and strives to conduct its business in accordance with the highest standards of business ethics. According to research an estimated 21 million people worldwide, including children, are victims of forced labour. Everyone has a responsibility to work towards ending these conditions. Rullion is committed to conducting its business in a manner that ensures the absence of slavery and human trafficking in its supply chain.
In addition to Rullion&rsquo;s commitment described above, the Modern Slavery Act 2015 requires companies who transact business in the United Kingdom to disclose their efforts to eradicate slavery, servitude and forced or compulsory labour (&ldquo;Slavery&rdquo;) as well as human trafficking from their supply chains and in their own businesses.
&nbsp;
<h4 class="p1">Rullion&rsquo;s Structure</h4>
The Rullion Group comprises of Rullion Ltd and all subsidiary and associated companies:
<ul class="ul1">
<li class="li2">Rullion Build Ltd</li>
<li class="li2">Rullion Engineering Ltd</li>
<li class="li2">Rullion IT Plus Ltd</li>
<li class="li2">Rullion Resource Ltd</li>
<li class="li2">Rullion Solutions Ltd</li>
</ul>
Registered in the UK, Rullion Limited was established in 1978 by Themis Saoulli. Over the last 40 years the company has grown rapidly to become one of the largest recruitment groups in the UK, covering a comprehensive range of skills and disciplines.
Rullion&rsquo;s business is focused on serving three core client markets:
<ul class="ul1">
<li class="li1">Managed Solutions: providing outsourced recruitment solutions (RPO, MSP, MV and NV) to a range of clients.</li>
<li class="li1">Staffing Solutions: working with clients to augment their talent requirements through the provision of flexible resource for specific projects and permanent recruitment solutions to identify and engage&nbsp;with hard to find candidates. Core markets served are Utilities, IT, Nuclear, Rail, Retail, Construction, Engineering and Financial Services.</li>
<li class="li1">Talent Solutions: supporting clients to enhance their in-house talent acquisition, assessment and on-boarding capabilities through a range of bespoke products and consultancy services.</li>
</ul>
Currently the business as a whole manages over &pound;300 million of recruitment spend annually on behalf of our clients, and fills over circa 5,000 permanent, contract and temporary requirements each year.
&nbsp;
<h4 class="p1">Rullion's Policies in Relation to Slavery and Human Trafficking</h4>
Rullion expects and requires that each of its suppliers ("suppliers") conducts business in a lawful and ethical manner including business practices that prevent or eliminate slavery and human trafficking in its supply chain.
As part of our commitment to combating modern slavery, we have the following policies within our organisation:
<ul class="ul1">
<li class="li2">Ethical Business Policy</li>
<li class="li2">Anti-Bribery Policy</li>
<li class="li2">Whistleblowing Policy</li>
<li class="li2">Dignity at Work Policy</li>
<li class="li2">Equal Opportunities Policy</li>
<li class="li2">Preventing Illegal Working in the UK</li>
</ul>
Our policies have been developed and adopted by Rullion to ensure that we conduct all business in an honest and ethical manner.
&nbsp;
<h4 class="p1">Due Diligence: Assessing &amp; Managing Risk</h4>
While the large majority of Rullion&rsquo;s supply chain is at low risk of slavery and human trafficking taking place, Rullion nevertheless takes steps to assess and manage any risk. For example, Rullion identifies and utilises suppliers who share Rullion's commitment to ensure the absence of slavery and human trafficking in its supply chain. While compliance is self-certifying, Rullion reserves the right for itself or through third party auditors, to conduct, or have conducted on its behalf, unannounced or announced audits of business practices to monitor suppliers' commitments.
Rullion ensures strict compliance checks are carried for all candidates it supplies. We verify the identity of each worker and their right to work before supply commences.
&nbsp;
<h4 class="p1">Training &amp; Accountability</h4>
Rullion is committed to implementing and maintaining ongoing training of its employees and management on slavery and human trafficking to ensure the Rullion workforce is able to identify signs of modern slavery and understands how to act if they do so. Rullion is also committed to mitigating these risks in its supply chains.
Rullion also maintains internal accountability standards and procedures for employees or contractors failing to meet company standards regarding slavery and trafficking.
Our policies are regularly reviewed and communicated to staff through training and briefings to ensure our employees understand how to comply with all laws and to act in accordance with regulations as well as with integrity and honesty.
&nbsp;
<h4 class="p1">Our Supply Chains</h4>
Our supply chains primarily include sourcing candidates for clients. This may involve the introduction by external agencies to Rullion of candidates for onward supply to our clients. We expect the highest ethical and compliance standards from our suppliers and potential suppliers and adherence to our Modern Slavery Statement and terms of business. We also expect our suppliers to promote similar standards in their own supply chain. If we identify parts of our supply chain, where there is a risk of slavery and human trafficking, we will take the necessary steps to mitigate the risk.
By accepting purchase orders from Rullion, each supplier agrees to be bound by our policies. Among other assurances, this requires suppliers to certify that materials incorporated into the product comply with the laws regarding slavery and human trafficking of the country or countries in which they are doing business. Other requirements include complying with environmental laws and regulations and applicable anti-bribery laws.
We work to exacting professional and ethical standards, whilst providing a highly responsive and personable service with a commitment to openness and integrity with clients and candidates alike. Rullion observes the highest principles of ethics, equality, professional conduct and fair practice in all its dealings.
&nbsp;
<h4 class="p1">Next Steps</h4>
We are committed to building on what we do, each year, to prevent modern slavery and human trafficking. Following a review of the effectiveness of the actions we have implemented we have taken the following actions:
<ul class="ul1">
<li class="li2">Expanded the information and training we provide to our employees</li>
<li class="li2">As part of our continual improvement programme, reviewed our strategy in relation to our bids and tenders process to ensure we are dealing with ethically responsible clients</li>
</ul>
&nbsp;
This statement is made pursuant to section 54 (1) of the Modern Slavery Act 2015 and constitutes Rullion&rsquo;s Modern Slavery Statement in respect of its 2023 financial year (1st January 2023 to 31st December 2023). It has been approved by the Board of Directors and is signed by Robert Scott, Group Vice-Chairman.
&nbsp;
Signed:&nbsp;
&nbsp;<img src="https://cdn.sourceflow.co.uk/ytjqh6ctxm5o8fpnjd13f8s00cik" alt="" width="192" height="63">
Name: Robert Scott
Dated: 22/01/2024
&nbsp;
Previous versions of our Modern Slavery Act are available here:
<a style="color: rgb(47, 118, 128);" href="/modern-slavery-act-statement-2024">https://www.rullion.co.uk/modern-slavery-act-2024/</a>
<a style="color: rgb(47, 118, 128);" href="/modern-slavery-act-statement-2023">https://www.rullion.co.uk/modern-slavery-act-2023/</a>

Modern Slavery Act Statement 2024

Modern Slavery Act Statement 2024

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<h4>Who are we?</h4>
Rullion Ltd is a recruitment company. We provide temporary and permanent workers together with related consultancy services to our clients.
Rullion Limited of Trafalgar House, Suite 11, 110 Manchester Road, Altrincham, WA14 1NU.
For the purposes of the General Data Protection Regulation (GDPR) and any and all domestic legislation implementing the Regulation into English Law, Rullion operates as data controller (or joint controller) of the personal data you provide to us or one of our associated companies.
Rullion is committed to protect and respect your privacy in accordance with our&nbsp;<a style="color: rgb(47, 118, 128);" title="Privacy Policy" href="/privacy-policy/" data-id="1456">Privacy Policy</a>. This privacy notice sets out how and why we collect personal information, how we use it, the conditions under which we may disclose it to others and how we keep it secure. In addition, it covers your rights in relation to your personal data and how to contact us.
The notice applies to the use of our services, our sales and marketing activities, customer contract fulfilment activities as well as individuals seeking to work for Rullion Ltd.
<h4> When do we collect personal data about you?</h4>
Information you provide to us when you:
<ul>
<li>Complete a form on our website;</li>
<li>Sign up to receive our communications;</li>
<li>Apply for a role we have advertised or provide a copy of your CV or resume;</li>
<li>You may have given permission to access information from messaging services like Facebook, LinkedIn and Twitter. This will depend on your settings or the privacy policies for the particular social media site;</li>
<li>When you interact with us in person, through correspondence, by phone, by social media or through our websites;</li>
<li>When we collect personal information from other legitimate sources such as third-party clients that we act as data controller for;</li>
<li>When we collect personal information from other legitimate sources such as third-party job boards that you have registered your CV with. These third-parties will have their own privacy policies and must ensure the data they provide us is fully compliant;</li>
<li>Enter into a contract with us to receive our services;</li>
</ul>
<h4>What personal data do we collect and process?</h4>
Information we collect and process about you:
We may collect information about you, including:
Your name, address and contact details, details of your qualifications, skills, experience and employment history, remuneration, whether you have a disability, your entitlement to work in the UK and equal opportunities monitoring information.
If you visit our website, we may automatically collect the following information:
Technical information, including the internet protocol (IP) address used to connect your computer to the Internet, login information, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform; information about your visit to our website such as the services you searched for and view, page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks and mouse-overs) and methods used to browse away from the page.
Information we receive from other sources
Information you have provided to 3rd party websites such as Job Boards can be uploaded to our systems. The information you provide on your CV or via forms will be collected and stored against a record created for you. If you do not wish this information to be readily available, please review your CV to ensure you only publish data you are comfortable being published on these sites.
Once a job offer has been made to you, we will request personal information from third parties such as references from former employees, information from employment background check providers and information from criminal record checks. We will inform you that we are making this request.
Sensitive personal data
In certain cases, our clients may require certain sensitive personal data from you (that is, information about your racial or ethnic origin, political opinions, religious beliefs, trade union activity, physical or mental health, sexual life, or details of criminal offences) This data will only be collected with your explicit consent.
How do we use your personal data?
When we ask you to supply us with personal data we will make it clear whether the personal data we are asking for must be supplied so that we can provide our services to you, or whether the supply of any personal data we ask for is optional.
<h4>Our legal basis for collecting and processing personal data</h4>
Based on legitimate interest
As a business Rullion has identified Legitimate Interest as a primary basis for the holding of candidate data where the information has been provided by:
<ul>
<li>Existing candidates that are currently using our services</li>
<li>Past candidates that have used our services</li>
<li>Candidates that have applied directly for roles we have advertised</li>
<li>Candidates that have published their CV&rsquo;s on Job boards and enabled the information to be accessed by third parties</li>
<li>Candidates that have applied through client portals we are in contract with</li>
</ul>
When a CV is added to the Rullion database an acknowledgement is automatically sent to the candidate to advise accordingly. A candidate can request to be removed from the database at any time.
Based on right to represent
The collection of personal data based on the Right to Represent of an individual for a specific role. (as per the Conduct of Employment Agencies and Employment Business Regulations 2003) A client may require additional information to be provided to consider a candidate for a role. This will be provided by the individual on request and stored and documented on our or the client&rsquo;s systems.&nbsp;
Based on performance of a contract
We may use personal information for fulfilling our obligations related to contracts and agreements, or take steps linked to a contract:
<ul>
<li>To provide products and services to you</li>
<li>To communicate with you in relation to the provision of the contract</li>
<li>To provide you with administrative support such as account creation, security and payroll related services</li>
<li>Where required by law including data required for HMRC and Health &amp; Safety requirements</li>
</ul>
<h4>How long do we keep your personal data?</h4>
Where there is a contract between us, we will retain your personal data for the duration of the contract, and a period of six years&rsquo; followings its termination or expiry, to ensure we are able to comply with any contractual, legal, audit and other regulatory requirements, or any orders from competent courts or authorities.
This will lead to the creation of a &ldquo;stub&rdquo; record which will retain the required information whilst obfuscating any personally identifiable information that is no longer required.
NB. Health &amp; Safety information is required to be kept for a period of 40 years.
A candidate who has not been placed by us - details are stored for a period of 3 years from the date of last contact. We endeavour to keep our records up to date and intend to contact you regularly to ensure the information we hold is up to date. However, we really appreciate if you let us know if your details change.
If you want to withdraw your consent to e-marketing, please make use of the link to manage your subscriptions included in our communications. Please note that you may still receive administrative messages and communications from Rullion Ltd if you are in contract through us.
<h4>Where do we store your personal data and how is it protected?</h4>
We store your personal data in secure data centres in the UK. We take reasonable steps to protect your personal data from loss or destruction. We also have procedures in place to deal with any suspected data breaches. We will notify you and any applicable regulator of a suspected data security breach where we are legally required to do so.
Where you have a username or password which enables you to access certain services or parts of our website, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.
Despite all precautions however, no data transmission over the internet can be 100% secure. So, while we strive to protect your personal information, we cannot guarantee the security of data you transmit to us and you must understand you so at your own risk. We would recommend you either password protect or encrypt data you pass to us, as a matter of course.
<h4>Your rights to your personal data</h4>
You have the following rights with respect to your personal data:
<ul>
<li>Right to Access - The right to request a copy of your personal data that Rullion Ltd holds about you.</li>
<li>Right to rectification - The right to request that Rullion Ltd corrects your personal data if it is inaccurate or out of date.</li>
<li>Right to erasure - The right to request that your personal data is deleted when it is no longer necessary for Rullion Ltd to retain such data.</li>
<li>Right to data portability - The right to request that Rullion Ltd provides you with your personal data and, if possible, to pass on this information directly (in a portable format) to another data controller when the processing is based on consent or contract.</li>
<li>Right to restrict processing - The right to request a restriction on further data processing, in case there is a dispute in relation to the accuracy or processing of your data.</li>
<li>Right to object - The right to object to the processing of personal data, in case data processing has been based on legitimate interest and/or direct marketing.</li>
</ul>
<h4>The use of cookies</h4>
When you use our website, we collect information about your visit and record and store this for future use. Please read our&nbsp;<a style="color: rgb(47, 118, 128);" title="Cookies" href="/cookies/" data-id="1457">cookies policy</a>&nbsp;for more details.
<h4>Do we share your data with anyone?</h4>
We take all reasonable steps to ensure that our staff protect your personal data and are aware of their information security obligations. We limit access to your personal data to those who have a genuine business need to know it.
We do not sell, rent or trade your information with any third parties.
We will only share your personal data with trusted third parties contracted to us in connection with provision of the products and services on our behalf. Companies included but not limited:
<ul>
<li>Payroll software providers - for the purpose of payroll processing</li>
<li>CV extraction software &ndash; tools to automate the storage of CV/Resume data</li>
<li>Compliance software &ndash; for collection of proof of identity and associated checks in relation to the performance of a contract</li>
<li>HMRC &ndash; for the purposes of payroll reporting</li>
</ul>
We will ensure there is a contract in place with the recipients listed above which include obligations in relation to the confidentiality, security and lawful processing of any personal data shared with them.
We will disclose your personal information if required by law or if we, as a company, reasonably believe that disclosure is necessary to comply with a judicial proceeding, court order or legal process, or your data is readily available in the public domain. However, we will do what we can to ensure that your privacy rights continue to be protected.
<h4>Changes to this privacy notice</h4>
Rullion Ltd reserves the right to amend this privacy notice at any time. The applicable version will be found on our websites.
This privacy notice and our policy only relates to information that we obtain from you or via third parties if you&rsquo;ve given them permission to share your information.
<h4>Contact</h4>
If you have any queries about this notice, the way in which Rullion Ltd processes personal data, or about exercising any of your rights, please send an email to&nbsp;<a style="color: rgb(47, 118, 128);" href="mailto:dpo@rullion.co.uk">DPO@Rullion.co.uk</a> or write to Data Protection Office, Rullion Limited, Trafalgar House, Suite 11, 110 Manchester Road, Altrincham, WA14 1NU.

Privacy Notice

Rullion is committed to protecting the security and privacy of our website visitors.
We will treat all your personal information as private and confidential (even when you are no longer a customer) and we will ensure that we have appropriate security measures in place to manage this effectively.
Information (personal data) that you provide to any member of Rullion will be held and used by Rullion for the purposes of:
<ul>
<li>
Providing the services for which you have applied
</li>
<li>
Payroll and invoicing administration
</li>
<li>
Administration and processing
</li>
<li>
Accounting and record keeping
</li>
<li>
Checking applications against vacancies
</li>
</ul>
Members of Rullion may contact you from time to time (by mail, fax, e-mail, SMS text messaging or otherwise) to keep you informed of products and services offered by any member of Rullion . If you do not wish your information to be used in this way, please notify the Data Protection Office in writing or email <a style="color: rgb(47, 118, 128);" href="mailto:dpo@rullion.co.uk">dpo@rullionco.uk</a>. Address details can be obtained from the website&nbsp;<a style="color: rgb(47, 118, 128);" href="https://www.rullion.co.uk/?__hstc=69305039.cb02521fd0f6b711a7e716aaa3ac4803.1739790389420.1739811544594.1739815408558.3&amp;__hssc=69305039.27.1739815408558&amp;__hsfp=3106315227">www.rullion.co.uk</a> or any Rullion office.
Rullion may, from time to time, monitor and or record telephone calls for quality and training purposes.
Rullion does not attempt to collect personal information from children. If a child sends information to us, and this information can be identified as originating from a child, the information will be deleted. We cannot always determine which information originates from a user that is a child. We do not maintain databases about children.
Rullion is legally obliged to retain certain documents for a specified length of time. These documents will include some personal information on workers and clients (where applicable). Where we are required to retain documents they will be stored in a safe and secure environment with restricted access.
Personal data will only be disclosed to a third party on receipt of permission in writing and signed by the individual concerned. Where this has been received, the third party will also be required to answer security questions to confirm identity. Only then will the agreed information be disclosed.
To access or amend personal data held by Rullion about you, please write to the Data Protection Office. A fee may be charged for the provision of copy information we hold.
<h3>&nbsp;</h3>
<h4>Web Privacy</h4>
You can access our entire website without providing any information whatsoever. If you wish to register for our services or request further information, you will be required to submit certain information, however in this case the information you provide will be treated as outlined above.
We use <a style="color: rgb(47, 118, 128);" title="Cookies" href="https://www.rullion.co.uk/cookies/?__hstc=69305039.cb02521fd0f6b711a7e716aaa3ac4803.1739790389420.1739811544594.1739815408558.3&amp;__hssc=69305039.27.1739815408558&amp;__hsfp=3106315227" data-id="1457">"session" cookies and "persistent" cookies&nbsp;</a>on the website. Session cookies keep track of you whilst you navigate the website; and persistent cookies enable our website to recognise you when you visit. Session cookies are deleted from your computer when you close your browser. Persistent cookies remain stored on your computer until deleted, or until they reach a specified expiry date.
We use Google Analytics to analyse the use of this website. Google Analytics generates statistical and other information about website use by means of cookies, which are stored on users' computers. The information generated relating to our website is used to create reports about the use of the website. Google will store this information. Google's Privacy Policy is available at <a style="color: rgb(47, 118, 128);" href="http://www.google.com/policies/privacy">http://www.google.com/policies/privacy</a>.
Our site contains a number of links to other sites. Rullion is not responsible for the security or privacy practices of these sites, the products or services offered by these sites, or the content appearing at these sites. Rullion does not endorse any of the products or services marketed at these sites.
Our site is protected with a variety of security measures such as change control procedures, passwords and physical access controls. We also employ a variety of other mechanisms to ensure that data you provide is not lost, misused, or altered inappropriately. These controls include regular database backups.
<h3>&nbsp;</h3>
<h4>Rullion Clients</h4>
Credit Referencing: We may undertake periodic searches of Group Records, credit reference and fraud protection agencies to manage your account with us, to take decisions regarding credit, including whether to make credit available or to continue to extend existing credit. The search will not be seen or used by lenders to assess your ability to obtain credit.
Sole traders and partnerships: An 'association' between the joint applicants and/or any individual identified as your financial partner will be created at credit reference agencies, which will link your financial records. You and anyone else with whom you have a financial link understand that each other's information will be taken into account in all future applications by either or both of you. This linking will continue until one of you successfully files a 'disassociation' at the credit referencing agencies.
<h3>&nbsp;</h3>
<h4>Miscellaneous</h4>
We may update this Privacy Policy from time-to-time by posting a new version on our website.
&copy; 2024 Rullion Limited. All Rights Reserved.

Privacy Policy

We offer competitive commission structures and bonuses, so if you put the hard work in, your earning potential is limitless. We also have a bonus scheme for our backstage teams – nobody is left out. Plus, all employees enjoy great benefits, including reload days, Health &amp; Wellbeing services, a pension, and an annual leave purchase scheme.

As many businesses mandate a return to the office, we’ve bucked the trend. Most roles can be performed remotely, so talent isn’t tied to one region. However, we still have offices nationwide, all connected by our unique culture. Our friendly, supportive atmosphere is felt across every team. We are down-to-earth, bright, and honest—with a sense of humour to boot!

We’re committed to developing our people. We’ve recently rolled out clear, structured career paths across the business, so our employees know exactly what they need to do to climb the career ladder. However, if you think you’d be better suited in another role, we’ll go above and beyond to support you. We’ve had employees move from Recruitment Consultant to Business Analyst, from administration into HR – you can shape your own future at Rullion

Take a look at what our employees are saying about us on Glassdoor! In the UK, the average Glassdoor rating is 3.69 out of 5, however we have a market-leading score of 4.3. 

We understand it can be difficult to strike the perfect work-life balance, so we’re proud to be one of the few recruitment companies in the UK who offer flexible working to all employees. Our remote working policy means we already have all the tools and technology in place so you can work wherever you need to, whenever you need to.

With 40 years’ recruitment experience under our belts, we have established a reputation for providing leading recruitment services to some of the UK’s best-known brands. Join us and our impressive client portfolio could become yours too.

At Rullion, we work from the ground up to ensure that all voices are heard across the business. All the way back in 2018, we implemented a quarterly employee engagement survey so we could find out what we’re doing well and where we can improve as an employer. Since we first implemented the survey, engagement has increased quarter-on-quarter thanks to initiatives such as lunchtime yoga, remote working and Dress for Success. We’re committed to implementing real change across the business based on feedback from our biggest assets; our people

Our average length of service is six years and we really do appreciate that our people are priceless. That’s why we want to honour those that stay, who are helping us become a leader across the recruitment landscape. From paid sabbaticals and gift cards to long service lunches, we recognise your achievements and give you a choice in how you celebrate special landmarks. 

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<div class="cms-content header-content">
Rullion is committed to providing the highest level of service to all our customers. If, for any reason, you are not entirely satisfied with any aspect of the service you receive from Rullion then we encourage you to let us know.
<h4>Step 1: how to register a problem</h4>
In the first instance please discuss the issue with your day to day contact within your local office. This can be done verbally, or by written communication.
Your local contact will discuss the issue with you and look to rectify the matter quickly and to your satisfaction.
If you are a temporary worker and have a problem regarding your wages, please contact your local office using the telephone number on your timesheet.
<h4>Step 2: if your problem hasn&rsquo;t been resolved</h4>
If you have already discussed your problem with the local office and are not satisfied with the response you have received, you can ask for this to be escalated.&nbsp;
You should submit your complaint by email to:
<a style="color: rgb(47, 118, 128);" href="mailto:complaints@rullion.co.uk">complaints@rullion.co.uk</a>
Or write to: Complaints Rullion Limited Suite 11, First Floor Trafalgar House 110 Manchester Road Altrincham Cheshire WA14 1NU United Kingdom
The Complaints team will ensure your problem is escalated to the Executive Director in the event the issue is not resolved.
Please ensure you provide full details of your problem when contacting the Complaints team including details of who you have spoken to. This will help the team to conduct a full investigation into the problem.
We undertake to:
<ul>
<li>Deal with your problem fairly, confidentially and effectively</li>
<li>Acknowledge your problem within two working days and provide a likely timescale for resolution</li>
<li>Fully investigate your comments and keep you regularly informed of the actions we are taking</li>
</ul>
<h4> Our Promise</h4>
<ol>
<li>We will record your complaint on our central register upon receipt.</li>
<li>We will acknowledge your complaint within&nbsp;2&nbsp;working days&nbsp;of receipt, confirming the details and setting out what happens next.</li>
<li>We will investigate the complaint on your behalf which may involve the following:
<ul>
<li>Examining your records on our candidate management system</li>
<li>Speaking to the person/s with whom you have dealt within Rullion and any other relevant parties.</li>
<li>We may request further information from you as appropriate</li>
<li>Where possible we will contact you within&nbsp;10&nbsp;working days&nbsp;of receipt of your complaint and provide a written response.</li>
<li>If you are not satisfied with the outcome of your complaint you can, within&nbsp;5 working days&nbsp;of receipt of the response or decision, send a written request that it be reviewed.</li>
<li>At this stage your complaint will be escalated to a Director at Rullion who will review the initial decision. We will let you know the outcome of this review in writing as soon as possible and in any event within&nbsp;10&nbsp;working days&nbsp;of receipt of your request to review the initial decision. The director&rsquo;s decision will be final.</li>
<li>We aim to acknowledge, investigate and resolve all complaints within&nbsp;30&nbsp;working days&nbsp;of receipt (subject to it being a Subject Access Request - see below).</li>
<li>If we have not had a response from you after&nbsp;30 days, your complaint will be closed and confirmation of this will be sent to you. If you wish to re-open your complaint, you may do so.</li>
</ul>
</li>
</ol>
<h4>Requesting personal information</h4>
If you require information held by Rullion about you on our database, you may request a Subject Access Request (SAR), also known as a Right to Access check. We will respond to SARs within&nbsp;30 days.
<h4>Appeals</h4>
You have the right to appeal the final outcome of your complaint. You must raise your appeal in writing within&nbsp;5 working days&nbsp;of the final outcome, stating &ldquo;Appeal&rdquo; on the email or letter. The appeal should state, in detail, the grounds upon which they are appealing the decision. If an appeal is raised outside of this timeline, it is up to the discretion of Rullion as to whether it wishes to investigate this further. Subject to your appeal being raised within the required timeframe your appeal will be responded to within&nbsp;10 days of receipt by Rullion.
</div>

Rullion Complaints Procedure

The Health and Safety booklet is designed as a guide to provide generic health, safety and welfare information for all contracted workers regardless of industry sector; this includes associated problem areas and best practice approaches/principles in dealing with issues.
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Rullion Health and Safety Booklet

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<div class="row">
<div class="col-sm-12">
<h4 class="page-header">Terms and Conditions</h4>
</div>
</div>
<section class="col-sm-12 main-col">
Please read this document carefully as Rullion Ltd (Rullion) intends to rely on these Terms. It contains important information about your rights and obligations and your access to and use of this website and/or the Services as well as liability limitations that may apply to you. These Terms govern your visit to our website, by using our website, you accept these Terms and Conditions in full. If you disagree with these Terms and Conditions or any part of these Terms and Conditions, you must not use our website.
For clarity "This website" or "site" means the website&nbsp;<a href="https://www.rullion.co.uk" target="_blank" rel="noopener">www.rullion.co.uk </a>(home page and underlying webpages) or other collection of information and/or applications operated by Rullion and available for access via physically linked or wireless networks (including the internet and networks accessible using wireless application protocol or similar (wap) technology) through access devices such as PCs, laptop computers, mobile telephones, PDAs, digital cameras, televisions or other network-enabled devices, on which these Terms are posted or which is expressly referred to in connection with you being requested to agree to these Terms.
Our website uses cookies. By using our website and agreeing to these Terms and Conditions, you consent to our use of cookies in accordance with the Terms of our <a style="color: rgb(47, 118, 128);" href="/privacy-policy">Privacy Policy</a>
<h4>License and website access</h4>
By accessing, browsing or downloading any part of this site or its content, or posting or&nbsp;uploading to this site, or any other use of this site and its content, whether as a registered or an unregistered visitor, you agree to comply with these Terms (which form a contract between you and Rullion) and all relevant applicable laws. If you do not agree to these Terms, please refrain from using this site.
Rullion own the intellectual property rights in the website and material on the website. Subject to the license below, all these intellectual property rights are reserved.
Rullion grants you a limited license so as to allow you access to this website subject to the following:
<ul>
<li>You may view, download for caching purposes only, and print pages from the website for your own personal use, subject to the restrictions set out below and elsewhere in these Terms and Conditions</li>
</ul>
You must not:
<ul>
<li>republish material from this website</li>
<li>show any material from the website in public</li>
<li>reproduce, duplicate, copy or otherwise exploit material on our website</li>
<li>edit or otherwise modify any material on the website</li>
<li>redistribute material from this website except for content specifically and expressly made available for redistribution</li>
</ul>
<h4>Acceptable use</h4>
You must not use our website in any way that causes, or may cause, damage to the website or impairment of the availability or accessibility of the website; or in any way which is unlawful, illegal, fraudulent or harmful, or in connection with any unlawful, illegal, fraudulent or harmful purpose or activity.
You must not use our website to copy, store, host, transmit, send, use, publish or distribute any material which consists of (or is linked to) any spyware, computer virus, Trojan horse, worm, keystroke logger, rootkit or other malicious computer software.
You must not conduct any systematic or automated data collection activities (including without limitation scraping, data mining, data extraction and data harvesting) on or in relation to our website without our express written consent.
<h4>Authorised website access</h4>
Access to certain areas of our website is restricted.
To post, upload or download materials, communicate via and to access this site, the services, resources and certain or all site content you may be asked to provide registration details and log on. It is a condition of use of this site, the services and site content that all registration details you provide are and will remain true, correct, current and complete. You agree to notify Rullion immediately of any changes which are relevant to your registration. Notification should be made to the address or e-mail address for Rullion given on this site.
If we provide you with an ID and password to enable you to access restricted areas of our website you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. If Rullion reasonably believes the details are not correct, current, or complete, or if Rullion otherwise reasonably believes such action would be appropriate (including where it suspects the registration of multiple accounts/ profiles by the same individual), it has the right to refuse access to the site, and/or any of its resources, services and site content, and to terminate or suspend your account.
When you log on in order to gain access to this site or a part of this site and where Rullion provides a 'log-off', 'exit' (or similar) option, you undertake to log off and exit from your account at the end of your session. Rullion reserves the right to log off "logged on users" whose accounts are inactive for an extended period of time. To maintain quality of service for our visitors as a whole Rullion reserves the right (1) to disconnect you from the service if your connection to the service is idle or in any event after 15 minutes or such other time limit as we choose in our reasonable discretion, and/or (2) to limit the total number of visitors connected to the service at any one time and/or the length of time for which a visitor may be connected in one session.
<h4>Your content</h4>
In these Terms and Conditions, "your content" means material (including, without limitation, text, images, audio material, video material and audio-visual material) that you submit to our website, for whatever purpose.
You grant to us a worldwide, irrevocable, non-exclusive, royalty-free license to use, reproduce, adapt, publish, translate and distribute your content in any existing or future media. You also grant to us the right to sub-license these rights, and the right to bring an action for infringement of these rights.
Your content must not be illegal or unlawful, must not infringe any third party's legal rights, and must not be capable of giving rise to legal action whether against you or us or a third party (in each case under any applicable law).
You must not submit any content to the website that is or has ever been the subject of any threatened or actual legal proceedings or other similar complaint.
We reserve the right to edit or remove any material submitted to our website, or stored on our servers, or hosted or published upon our website.
Notwithstanding our rights under these Terms and Conditions in relation to content we do not undertake to monitor the submission of such content to, or the publication of such content on, our website.
<h4>Limited warranties</h4>
We do not warrant the completeness or accuracy of the information published on this website; nor do we commit to ensuring that the website remains available or that the material on the website is kept up-to-date.
To the maximum extent permitted by applicable law we exclude all representations, warranties and Conditions relating to this website and the use of this website (including, without limitation, any warranties implied by law of satisfactory quality, fitness for purpose and/or the use of reasonable care and skill).
Rullion warrants that it will provide the services with reasonable care and skill and substantially as described in these Terms. Rullion does not make any other warranties about the services or the site content. Without limitation: Rullion gives no warranty that site content is appropriate, available or permitted for use in all locations, that it is virus-free or as to its interoperability with any hardware, software or content. Those who access this site and use site content and/or services are responsible for compliance with all applicable law and regulations.
Although Rullion has attempted to verify the accuracy, reliability and currency of all site content (other than your content), Rullion gives no warranty as to the accuracy of any statements in this site. Rullion gives no warranty that functions or services available through and other interactions with the site will be constantly available, uninterrupted, secure or error-free, that defects will be corrected or that this site or the server that makes it available are free from viruses or other harmful components. If use of site content results in the need for servicing, repair or correction in equipment or data, the user assumes all costs in that regard.
<h4>Limitations and exclusions of liability</h4>
Nothing in these Terms and Conditions will: (a) limit or exclude our or your liability for death or personal injury resulting from negligence; (b) limit or exclude our or your liability for fraud or fraudulent misrepresentation; (c) limit any of our or your liabilities in any way that is not permitted under applicable law; or (d) exclude any of our or your liabilities that may not be excluded under applicable law.
The limitations and exclusions of liability set out in this Section and elsewhere in these Terms and Conditions: (a) are subject to the preceding paragraph; and (b) govern all liabilities arising under the Terms and Conditions or in relation to the subject matter of the Terms and Conditions, including liabilities arising in contract, in tort (including negligence) and for breach of statutory duty.
To the extent that the website and the information and services on the website are provided free-of-charge, we will not be liable for any loss or damage of any nature.
We will not be liable to you in respect of;
<ul>
<li>any losses arising out of any event or events beyond our reasonable control</li>
<li>any business losses, including (without limitation) loss of or damage to profits, income, revenue, use, production, anticipated savings, business, contracts, commercial opportunities or goodwill</li>
<li>any loss or corruption of any data, database or software</li>
<li>any special, indirect or consequential loss or damage</li>
</ul>
<h4>Indemnity</h4>
You hereby indemnify us and undertake to keep us indemnified against any losses, damages, costs, liabilities and expenses (including, without limitation, legal expenses and any amounts paid by us to a third party in settlement of a claim or dispute on the advice of our legal advisers) incurred or suffered by us arising out of any breach by you of any provision of these Terms and Conditions, or arising out of any claim that you have breached any provision of these Terms and Conditions.
<h4>Breaches of these Terms and Conditions</h4>
Without prejudice to our other rights under these Terms and Conditions, if you breach these Terms and Conditions in any way, we may take such action as we deem appropriate to deal with the breach, including suspending your access to the website, prohibiting you from accessing the website, blocking computers using your IP address from accessing the website, contacting your internet service provider to request that they block your access to the website and/or bringing court proceedings against you.
<h4>Revision of these Terms&nbsp;</h4>
We may revise these Terms and Conditions from time-to-time. Revised Terms and Conditions will apply to the use of our website from the date of the publication of the revised Terms and Conditions on our website. Please check this page regularly to ensure you are familiar with the current version.
<h4>Assignment</h4>
We may transfer, sub-contract or otherwise deal with our rights and/or obligations under these Terms and Conditions without notifying you or obtaining your consent.
You may not transfer, sub-contract or otherwise deal with your rights and/or obligations under these Terms and Conditions.
<h4>Modern Slavery Act statement</h4>
Rullion is committed to ensuring that there is no modern slavery or human trafficking in our supply chains or in any part of our business. Our Modern Slavery Act statement&nbsp;can be found&nbsp;<a style="color: rgb(47, 118, 128);" title="Anti-slavery and Human Trafficking Statement" href="/modern-slavery-act-statement-2024" data-udi="umb://document/604a1037328c413eadfd9349acb9cc87">here</a>.
<h4>Severability</h4>
If a provision of these Terms and Conditions is determined by any court or other competent authority to be unlawful and/or unenforceable, the other provisions will continue in effect. If any unlawful and/or unenforceable provision would be lawful or enforceable if part of it were deleted, that part will be deemed to be deleted, and the rest of the provision will continue in effect.
<h4>Exclusion of third party rights</h4>
These Terms and Conditions are for the benefit of you and us, and are not intended to benefit any third party or be enforceable by any third party. The exercise of our and your rights in relation to these Terms and Conditions is not subject to the consent of any third party.
<h4>Entire agreement</h4>
These Terms and Conditions, together with our privacy policy, constitute the entire agreement between you and us in relation to your use of our website, and supersede all previous agreements in respect of your use of this website.
<h4>Law and jurisdiction</h4>
These Terms and Conditions will be governed by and construed in accordance with English law, and any disputes relating to these Terms and Conditions will be subject to the exclusive jurisdiction of the courts of England and Wales.
<h4>Miscellaneous</h4>
If any provision of these Terms is held to be unenforceable, the unenforceable provision shall be deemed to be replaced by a valid, enforceable provision that most closely matches the intent of the original provision. This shall not affect the validity or enforceability of the remaining provisions.
The headings in these Terms are for convenience only and shall have no effect on the construction of these Terms.
These Terms and the contents of this site are subject to copyright.
&copy; 2017 Rullion Limited. All Rights Reserved.
</section>

Terms and Conditions

Terms and Conditions

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Our clients choose us because they want to get work done without sacrificing integrity or personalised service. They probably love our homemade cookies too.

It is not what we do but how we do it that sets us apart.

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