Candidate Services Advisor FTC

About us

Here at Rullion, we are redefining the landscape of STEM recruitment, is a company deeply rooted in innovation and a commitment to finding exceptional talent. With a 40-year legacy in the UK, our approach is built on a foundation of happy, motivated people, driving us to create lasting partnerships and deliver unparalleled service in the recruitment sector.

Summary of the Role

Our Candidate Services team is the cornerstone of Rullion’s success, ensuring seamless experiences for both clients and candidates.

As part of this dynamic team, you'll take on a variety of key tasks, all around managing candidate security screening for our clients. Your role will be integral in maintaining our high standards of service and integrity.

You will use your candidate screening expertise to resolve queries, mitigate risks, and ensure smooth operations.

This is a Fixed Term Contract role for 12 months starting in November/December 2024.

Key Responsibilities

• Conduct pre-employment screening and verifications, working to strict SLAs
• Guide candidates through the onboarding process.
• Maintain accurate documentation of screening results.
• Stay updated on compliance and onboarding processes.

Qualifications, skills & experience

• Previous onboarding and pre employment screening experience
• Good level of awareness of relevant legislation
• Strong desire to achieve service excellence and delight the customer
• Good level of verbal and written communication skills
• Good customer relationship management skills
• Effective time management
• Strong organisation skills
• Numerate, literate and articulate

Competencies

• Previous experience in pre-employment screening and/or onboarding .
• Background in delivering excellent customer service.
• Awareness of relevant legislation.
• Proficiency in MS Office, especially Word and Excel.
• Strong time management and organizational skills.